Antheia - Frequently Asked Questions

What is Antheia?

Antheia is a modern web-based system designed specifically for floral wholesalers. It streamlines your workflows, simplifies inventory and order management, and helps you deliver better service with less effort.

Who is Antheia for?

Antheia is built for floral wholesalers of all sizes — from small independent businesses to large-scale distributors.

Can I manage customer orders and preferences?

Yes. Antheia includes full customer management capabilities, so you can store contact info, preferences, and order history in one place.

Does Antheia handle invoicing and credits?

Absolutely. Invoices are automatically generated and sent. You can also process returns and issue credits directly within the system.

How does inventory allocation work?

Antheia intelligently allocates inventory based on availability and order priority, ensuring optimal fulfillment.

What kind of reporting and analytics are available?

You get real-time business analytics, customizable reports, and insights into trends, inventory levels, and customer behavior.

Can I send emails directly from Antheia?

Yes. Antheia integrates with your email so you can send invoices, order confirmations, and promotions without switching tools.

What if I have recurring orders?

Our Pro and Enterprise plans include standing orders, letting you automate regular deliveries for your customers.

How do I manage product substitutions?

Substitutions are built in. When an item is out of stock, Antheia helps you offer alternatives without disrupting the order flow.

Can I offer custom pricing?

Yes. Antheia lets you manage multiple pricelists for different customers, and run time-limited promotions.

What about purchasing and receiving stock?

You can manage supplier orders, track incoming shipments, and update your inventory in real-time.

Does Antheia support barcoding?

Enterprise plans include barcode inventory, so you can use scanners for fast and accurate stock management.

Can I schedule invoices?

Yes, scheduled invoicing is part of the Enterprise plan. Set it and forget it.

Can Antheia be customized?

Definitely. With the Enterprise plan, you can request workflow changes, new modules, or UI tweaks. You also get access to our development team.

Does Antheia integrate with other systems?

Yes. Antheia supports integrations with accounting systems, CRMs, e-commerce platforms, and more.

What kind of support is included?

Every Enterprise customer gets a dedicated success manager and priority incident response.

How do I get started?

Reach out to our sales team to schedule a demo or discuss your specific needs.